At Outside the Box, we hold ourselves to a high standard—not just in the unique products we curate, but in how we respond when something falls short of that standard. 🌿✨
Today, we are sharing an important update regarding a product safety recall for our Fidget Spinner LED Light Up Pen.
What’s happened? 🤔
While the pen is a favourite for its LED light, a concern was raised that if the end cap is twisted too far, the battery compartment could detach, potentially exposing the small button batteries inside. 🔋
Under the Consumer Goods Safety Standard 2020, these compartments must be extra secure to keep little hands safe. Out of an abundance of caution—and because your safety is our #1 priority—we have initiated an immediate recall. 🛑
Action Required: What you should do 📋
If you have one of these pens at home, please:
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Stop using it immediately. ✋
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Keep it out of reach of children. 🚫👶
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Return it to our store. Please visit us at our New Farm location to return the item, and to arrange a full refund.
Our Contact & Return Details:
📍 Address: 1/555 Brunswick St, New Farm, QLD 4005
📞 Phone: 0493 845 961
📧 Email: outsidethebox.aus@gmail.com
💻 Website: www.outsidethebox.gallery
A Note on Battery Safety ⚠️
Button batteries are tiny but can be very dangerous if swallowed. They can cause severe or fatal injuries in as little as 2 hours.
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Emergency Contact: If you suspect a child has swallowed or inserted a button battery, call the Poisons Information Centre on 13 11 26 immediately for 24/7 expert advice. 📞🆘
Thank you for being part of the Outside the Box community. We are committed to doing things the right way and appreciate your cooperation. 🧡
— The Outside the Box Team
